These Terms govern your use of nibbin.com, the Nibbin web and desktop applications, and related services (together, the "Service") provided by Nibbin, Inc. ("Nibbin," "we"). By creating an account or using the Service you agree to these Terms and our Privacy Policy.
1. Your account
You must be at least 18 and able to form a binding contract. You're responsible for your account credentials and for activity under your account. Accounts may include multiple users in the future; the account owner is responsible for their account's use of the Service.
2. What Nibbin does — and your role in it
Nibbin provides software agents that draft and, where you've granted it, perform routine tasks using services you connect. The trust model is explicit: agents act only within the permissions you grant, and below the Graduate trust stage, nothing is sent or executed without your approval. You remain responsible for reviewing drafts you approve and for the configurations and permissions you grant. AI-generated output can be wrong; the Service is a tool, not a substitute for your judgment, and is not legal, tax, financial, or medical advice.
3. Connected services
Connecting a third-party service authorizes Nibbin to access it on your behalf within the scopes shown to you. You represent that you have the right to connect those accounts and that your use complies with the third party's terms. We may suspend a connection to protect you, other users, or our standing with the platform.
4. The study (desktop Observer)
Studies are optional, run on your device, and are governed by the commitments in the Privacy Policy (local capture, day-14 stop, deletion). You are responsible for ensuring that recording your own screen is lawful in your circumstances — for example, where third-party content appears — and for obtaining any consents your jurisdiction or contracts require.
5. Plans, actions & credits
- Paid plans bill in advance via Stripe and renew until cancelled; cancel anytime, effective at period end. Taxes may apply.
- Plans include monthly action allowances; heavier actions consume more credits, as shown on your meter. Unused monthly allowance does not carry over; purchased top-up credits do not expire while your account remains in good standing.
- At your cap, Nibbins pause and queue rather than incurring surprise charges.
- Downgrading or cancelling never deletes your Nibbins or their journals; they sleep until you return.
- Except where required by law, payments are non-refundable; we'll always try to make things right first — email us.
6. Acceptable use
You agree not to use the Service to:
- Send spam or unsolicited bulk messages, or evade sending limits — we enforce sending velocity limits and will suspend accounts that endanger other users' deliverability or our platform standing;
- Violate law, third-party rights, or third-party platform terms; harass or defraud anyone; misrepresent AI output as a specific human's words where disclosure is legally required;
- Probe, overload, or interfere with the Service; attempt to access others' accounts or data; resell the Service without our agreement;
- Use the Service to build a competing dataset or to develop competing models from our output.
7. Your content; our IP
You own your content and grant us the limited license needed to operate the Service on your behalf (process, store, transmit as you direct). We own the Service, including the Nibbin name, the creature designs, the Grovekeeper, software, and design — all rights reserved. Feedback you send may be used without obligation.
8. Beta features
Features marked beta or preview are provided as-is, may change or end, and may have additional terms.
9. Termination
You may close your account anytime. We may suspend or terminate accounts that violate these Terms, create risk for the Service or others, or are required by law to be terminated — with notice where practicable. Sections that by nature survive (5–12) survive termination. Upon closure you can export your data per the Privacy Policy.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, NIBBIN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT AGENT OUTPUT WILL BE ACCURATE OR ERROR-FREE OR THAT THE SERVICE WILL BE UNINTERRUPTED.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, NIBBIN WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA. OUR AGGREGATE LIABILITY ARISING FROM THE SERVICE IS LIMITED TO THE GREATER OF $100 OR THE AMOUNTS YOU PAID NIBBIN IN THE 12 MONTHS BEFORE THE CLAIM. Some jurisdictions don't allow certain limits; these apply to the fullest extent permitted.
12. Disputes, governing law
These Terms are governed by the laws of the State of Delaware, excluding conflict-of-law rules. Before filing a claim, you agree to contact us at hello@nibbin.com and give us 30 days to work it out informally. Courts located in Delaware have exclusive jurisdiction, and each party waives jury trial to the extent permitted.
13. Changes
We may update these Terms; material changes will be notified in-product or by email at least 14 days before taking effect. Continued use after the effective date is acceptance.
Nibbin, Inc. · hello@nibbin.com